Privacy Policy

1. Who we are

Controller: NeuroConnect Studio Ltd

Address: 27 Farringdon Street, London EC4A 4AB, United Kingdom

Email: [email protected]

Phone: +44 20 7946 0812

2. What data we collect

We may collect the following categories of personal data:

• Contact data: name, email address, phone number, and message content you send us.
• Technical data: device and browser information, approximate location derived from IP address, and basic log data for security.
• Cookie preferences: your choice to accept or reject optional cookies.

We do not ask for special category data (such as health data) through this website. Please avoid including sensitive personal data in messages unless it is necessary.

3. How we use your data

We use personal data to:

• Respond to enquiries and provide requested information.
• Operate, secure, and improve the website, including preventing fraud and abuse.
• Understand which pages are useful when you accept optional analytics cookies.

4. Legal bases

We process personal data under the following legal bases:

• Consent: for optional cookies and any marketing you explicitly opt into.
• Legitimate interests: to secure and operate the website, and to respond to enquiries efficiently.
• Contract: where processing is necessary to take steps at your request before entering into a contract.

5. Cookies

We use:

• Essential cookies: required for core site functionality and preferences.
• Optional analytics cookies: used only if you accept. These help us understand usage patterns in an aggregated way.

You can change your choice by clearing your browser storage for this site, then reloading the page to see the cookie notice again.

6. Sharing and transfers

We do not sell personal data. We may share data with service providers that help us operate the site and handle communications, under contractual confidentiality and security obligations.

If we transfer personal data outside the UK, we will use appropriate safeguards, such as the UK International Data Transfer Agreement or an adequacy decision where applicable.

7. Retention

We keep enquiry data only for as long as needed to respond and manage our relationship, and to meet legal, accounting, or security requirements. We periodically review and delete data that is no longer required.

8. Your rights

Subject to legal conditions, you may have the right to:

• Access your personal data.
• Correct inaccurate data.
• Request deletion or restriction of processing.
• Object to processing based on legitimate interests.
• Withdraw consent for optional cookies at any time (by clearing storage as described above).

To exercise rights, email us at [email protected]. You also have the right to complain to the UK Information Commissioner’s Office (ICO).

9. Security

We use reasonable technical and organisational measures to protect personal data. No internet transmission is completely secure, so please avoid sending confidential information through the website form.

10. Changes to this policy

We may update this Privacy Policy from time to time. We will post the updated version on this page and update the “Last updated” date above.